PRODUCTS

CUSTOMER SERVICE

PRE-SALES

If you need detail information about our products electrical characteristics, mechanical characteristics, packaging configuration, absolute ratings and I-V Curves and dimension please e-mail support@trinasolar.com , and one of our customer service representatives will contact you shortly. We can also recommend and give information about necessary balance of system products for you to successfully complicate your solar system installation.

 

AFTER-SALES

Our quality control is set up according to the quality system requirements of ISO 9001:2000. Our quality control consists of three components: incoming inspections through which we ensure the quality of the raw materials that we source from third parties, in-process quality control of our manufacturing processes, and output quality control of finished products through inspection and by conducting reliability and other tests.

We had passed international certification requirements and continue to upgrade our product quality with proven technologies. Quality is one of our core values and the pursuit of quality will continue to drive the company's efforts in the future as it continues to upgrade its products.

Our ISO, UL, TUV, CE, IEC, ICIM certified modules proof of our international standards for product safety, durability and overall quality.

If you have any technical questions, technical incident and reclamation inquiry, please enter provided user name and password to fill out Online Reclamation form. Our technical service representatives will contact you shortly. If our online reclamation form does not work for web-site technical reasons, please e-mail to aftersales@trinasolar.com

 

RECLAMATION FORM

  User Name:
  Password:
 

> Trina Solar: On-line Reclamation Form Guideline

* Please fulfill the two-page form completely.

 

 

 

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