Trinasolar

Recognized Product Quality

With strong financing capabilities and trusted product quality, Trinasolar is consistently recognized for its bankability and performance.

Rated 100% bankable by Bloomberg New Energy Finance (BNEF) repeatedly
Long-standing presence on BNEF's Tier 1 photovoltaic module manufacturer list
Consistently top BNEF Tier 1 energy storage manufacturer list since it was first released in January 2024
PVEL "Top Performer Module Manufacturer"
RETC Module Manufacturing "Overall Best Performance"

Our solar modules have also passed the UL Solutions bankability assessment, while our energy storage and solar tracking systems have obtained financing assessment reports from DNV.

Trina Storage Product Testing Center Passes CNAS laboratory Certification

Trina Storage successfully obtained China National Accreditation Service for Conformity Assessment (CNAS) laboratory accreditation certificate, making the Trina Energy Storage Testing Center an internationally recognized testing and calibration laboratory.

Product Recall Management

Trinasolar implements strict product recall guidelines covering evaluation, approval, execution, and closure.
To date, there have been no recalls of sold or shipped products for health and safety reasons.

Quality-First Mindset

We strongly advocate a quality-first mindset within the organization, with comprehensive quality training and awareness programs.

Supplier Product Quality Management

Our supplier management system and quality guidelines ensure continuous control in supplier selection, onboarding, training, and retention to maintain high product standards.

Responsible Marketing

Customer Service and Complaints Handling

Trinasolar operates a closed-loop feedback-handling system. We promptly analyze all returns and return products back to the factory, laboratory, or local scrapping facilities based on their risk levels.
Customers can submit feedback online or via a mobile application accessible anytime, with responses provided within 48 hours.

Customer Satisfaction Survey

Trinasolar conducts annual customer satisfaction surveys to identify improvement opportunities for our products, services, and other aspects.
In 2024, we collected a total of 307 customer responses, with satisfaction levels ranking among the top in the industry.

Customer Privacy Protection

Trinasolar collects personal information only when necessary, and with clear authorization or consent. All data is kept confidential and will not be shared unless required or permitted by law.

About Trinasolar

Smart Energy Solutions

PV Module

TrinaTracker

Trina Storage

Sustainability

Service & Support

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